Contact us

Where is your company located?

  • Albania
  • Algeria
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Baltics
  • Bangladesh
  • Belgium
  • Benin
  • Bosnia and Herzegovina
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Cameroon
  • Canada
  • Chile
  • China
  • Colombia
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Ecuador
  • Egypt
  • Estonia
  • Finland
  • France
  • Gabon
  • Gambia
  • Germany
  • Ghana
  • Greece
  • Guatemala
  • Guinea
  • Hong Kong, S.A.R.
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Israel
  • Italy
  • Ivory Coast
  • Japan
  • Jordan
  • Kazakhstan
  • Kuwait
  • Latvia
  • Lebanon
  • Liechtenstein
  • Luxembourg
  • Macedonia
  • Malaysia
  • Mali
  • Malta
  • Mauritania
  • Mauritius
  • Mexico
  • Montenegro
  • Morocco
  • Netherlands
  • New Zealand
  • Niger
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia
  • Saudi Arabia
  • Senegal
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Togo
  • Tunisia
  • Turkey
  • Uganda
  • United Arab Emirates
  • United Kingdom & Ireland
  • United States
  • Uruguay
  • Vietnam

Coface USA (Headquarters)

600 College Rd East

600 College Rd East
Suite 1110

08540, Princeton

Send a message

Credit Insurance

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Ex: name@company.com

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Business Information

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Ex: name@company.com

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Solutions for Banks & Financial Institutions

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Ex: name@company.com

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Credit solutions for multinationals

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Ex: name@company.com

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Non-Cancellable Solutions

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Ex: name@company.com

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Your vendor asked you to contact us

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Please complete this form if your vendor asked you to contact us. 

 

About personal data protection

Ex: name@company.com

Type and number

  • You believe Coface has erroneous information on your payment behavior.
  • You are wanting to provide Coface with financial statements or bank references.
  • You want to bring more information on a payment issue/delay you are experiencing.
  • You want to update us on a payment plan on-going.
  • You are disputing invoices and want to inform Coface about it.
  • I'm not quite sure

Determine by referring to common questions above

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Other topic

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Ex: name@company.com

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Make a Complaint

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Even with the best possible efforts we know things can go wrong.
So, if you are dissatisfied with any aspect of our service, please be sure to let us know.
 
Use the online form below or contact us by e-mail (complaint.usa@coface.com). Please be sure you describe your concern and what you expect from us. You'll need to include your contact information and policy or contract number.
 
Our commitment to you
Once you have filed your complaint, we will do our best to resolve the problem immediately. If we need more time to investigate, we will:
- Acknowledge receipt of the form or e-mail.
- Provide you with a reference number.
- Send a final answer within a reasonable time frame.

About personal data protection

  • Trade Credit Insurance
  • Others (Debt Collection, Bonding, Trade finance, Business information)

  • Contract
  • Pricing
  • Service
  • Risk Underwriting
  • Claims
  • Cofanet
  • Invoicing/Accounting
  • Relations with a specific depatment
  • Company or employee behavior
  • Other

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